A few weeks ago in the city of Anaheim Ca. Empire Parking Lot Services was called out to Sarang Church to look at some asphalt repairs. Sarang is a very large church that is located on the corner of Brookhurst and La Palma Ave. Their campus is approximately 9 acres in size, and was badly in need of some heavy asphalt repairs.
Before the paving project was even bid, they wanted to meet with us to see if we would be a good fit for them. Upon arrival our estimator was greeted by a group of 5 men that headed up the churches committee to repair the parking lot. After a long discussion they decided that we were a good fit for the project on both a personal and business level. Sarang, unlike many others had a secondary requirement that needed to be met before even considering a contract with us. They needed to feel like they could trust us as well as like us. Many people consider this aspect of business deal, however Sarang really seem to place a lot of emphasis on this second aspect. These men were of various backgrounds, and all were extremely polite and respectful. Several of them asked intelligent questions that were answered by the estimator. After spending over 2 hours with the committee, we left the meeting knowing that we had connected with them in a way that made them feel good about us as a company, as well as people in general. For us it was a refreshing twist in an industry that is extremely price driven.
Fast forwards one week, and we have a signed contract in our hands, and are excited to start their project. The project was bid for mostly asphalt grinding with a few areas of removal. Asphalt grinding made the most sense because it allowed Sarang to keep a lot of their base asphalt which saved them money. The areas removed consisted mostly of tree roots that were buckling the asphalt around tree planters. The project took over 3 days to finish because we ran into some small rain storms but all in all it turned out great. The customer was pleased and we were as well.
When it comes to paving companies we know you have a lot of choices. Just like an auto mechanic or even doctor, you want to choose an asphalt repair contractor that you can form a relationship with. This is where Empire Parking Lot Services really shines. We treat our customers the same way we treat our friends and family. We approach each project with careful consideration for what's best for our customers and their budgets. We offer them intelligent advice for their unique situation, and we deliver the projects as promised. It is through this simple approach we look at each new project we take on.
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